Privacy Policy

INTRODUCTION

This Privacy Policy describes the policies and procedures of Winexpress Technologies Limited (“the Company”, “We”, “Us”, or “Our”) on the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

DEFINITIONS

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our Service or parts of our Service.
  • Company refers to Winexpress Technologies Limited, [insert company address], Nigeria.
  • Cookies are small files placed on your device by a website, containing details of your browsing history among other uses.
  • Country refers to: Nigeria.
  • Device means any device that can access our services such as a computer, mobile phone, or digital tablet.
  • Personal Data is any information relating to an identified or identifiable individual.
  • Service refers to our website, mobile applications, and other platforms provided by Winexpress Technologies Limited.
  • Service Provider means any natural or legal person who processes data on behalf of the Company, including third-party companies or individuals engaged to facilitate, provide, or analyze our Service.
  • Usage Data refers to information collected automatically when using the Service (e.g., IP address, device identifiers, browsing activity).
  • Website refers to Winexpress Technologies Limited, accessible from [insert website URL].
  • You means the individual accessing or using the Service, or the company/organization on behalf of which the individual is accessing or using the Service.

INFORMATION WE COLLECT

Personal Data

While using our Services, we may ask you to provide personally identifiable information, including but not limited to:

  • Full name
  • Gender
  • Date of birth
  • Phone number
  • Email address
  • Residential or office address
  • Identification details (e.g., school ID, corporate ID, or government-issued ID where required)
  • Payment details (e.g., wallet ID, card number, account information)

Please note: Providing certain information is optional, but without it, we may not be able to offer you full access to our products and services.

Usage Data

We may collect Usage Data automatically when you interact with our website, applications, or services. This may include:

  • Device type and operating system
  • Browser type and version
  • Internet Protocol (IP) address
  • Pages visited, time and date of visit, and time spent on pages
  • Mobile device identifiers
  • Other diagnostic data to improve performance and security

TRACKING TECHNOLOGIES & COOKIES

We use Cookies and similar tracking technologies (tags, beacons, and scripts) to monitor activity and store certain information.

  • Cookies: Small files stored on your device. You can disable Cookies in your browser, but some parts of the Service may not function properly without them.

AGE RESTRICTION

Our Services are intended for persons eighteen (18) years and older. We do not knowingly collect data from children under 18. If you are a parent/guardian and believe your child has provided us with personal information without consent, please contact us immediately.

USE OF YOUR PERSONAL DATA

We may use your personal data for the following purposes:

  • To provide and maintain services (including monitoring usage).
  • To manage your account and enable you to access features.
  • To perform contractual obligations, including purchase agreements and service contracts.
  • To communicate with you (via email, SMS, phone calls, or app notifications).
  • To provide updates, offers, and promotions related to our services (unless you opt out).
  • To manage your requests (support, feedback, or complaints).
  • For business transfers (e.g., mergers, acquisitions, restructuring).
  • For analytics and improvements (service quality, marketing effectiveness, and user experience).

SHARING YOUR PERSONAL DATA

We may share your data in the following circumstances:

  • With Service Providers (to support operations, analytics, and customer service).
  • For Business Transfers (e.g., mergers, acquisitions, financing).
  • With Affiliates and Partners (subject to this Privacy Policy).
  • With Regulators or Authorities (when required by law).
  • With Your Consent (for any other purpose you approve).

DATA RETENTION

We will retain your Personal Data only as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce agreements and policies.

Usage Data is typically retained for shorter periods unless required for security, functionality improvements, or legal compliance.

DATA TRANSFER

Your information may be processed in locations outside your state or country. By using our Services, you consent to such transfers. We will ensure your data is handled securely and under applicable data protection laws.

DISCLOSURE OF DATA

  • Business Transactions: If Winexpress Technologies Limited undergoes a merger, acquisition, or sale, your data may be transferred with notice.
  • Legal Obligations: We may disclose your data to comply with the law, protect our rights, investigate misconduct, safeguard users, or defend against liability.

SECURITY OF DATA

We use commercially reasonable measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

INDEMNITY

Winexpress Technologies Limited, its directors, employees, and affiliates shall not be held liable for claims, damages, or liabilities arising from your violation of this Privacy Policy or misuse of our Services.

THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of such sites.

YOUR RIGHTS

You have the right to:

  • Request Access to your personal data.
  • Request Correction of inaccurate or incomplete data.
  • Request Erasure of your data (subject to legal obligations).
  • Object to Processing, particularly for direct marketing.
  • Request Restriction of Processing in specific cases.
  • Request Data Portability in a machine-readable format.
  • Withdraw Consent at any time, without affecting lawful processing prior to withdrawal.

To exercise any of these rights, please contact us (details below). We aim to respond within one month of receiving your request.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Where significant changes occur, we will notify you by email or via our platforms.

CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: [email protected]
Phone: 09023532321